Product inquiries

Please review these FAQs (Frequently Asked Questions) before using the form below to contact us. We also have additional answers located on our FAQ page that may answer your questions.

How do you ship products? Answer

For answers related to shipping methods, please see our Shipping & Tax Policy.

Do you charge sales tax? Answer

Customers outside of Connecticut and Iowa do not pay sales tax. Connecticut customers who are tax-exempt may fax a copy of their exemption certificate and Iowa customers can request a tax exempt form. Please send certificates and requests by fax to 1.800.457.8887, ATTN: E-Commerce Department.

How can I change my address and/or email address? Answer

To change your billing address, email address or telephone number associated with your account, click the Login/Register link under the FarmTek logo. Using your Login ID and password currently associated with your account, sign in to our web site. Next, click the My Account link located at the top of the page. You will see your existing name and address information displayed on the page. Type your new information and when you're finished click the the Save Changes button.

How do I apply my gift certificate? Answer

You can provide us with the gift certificate's authorization code in the Special Instructions Notes when you checkout. We will apply the gift certificate to the order.

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